Tips for Protecting your Data
Verify the contact information you are using for support
If you are reaching out to a company for support, always use the contact information provided on the company’s official website rather than trusting a search engine’s results. Fraudsters will often advertise a false phone number and/or email address in search engine results to trick you into thinking that they are the actual company.
What is social engineering?
The use of deception to manipulate individuals into divulging confidential or personal information that may be used for fraudulent purposes.
How do fraudsters get information?
- Spoofed phone calls
- Social media
- Phishing emails
- False websites
- Data breaches
- Purchases on the dark web
Smishing and Phishing
Fraudsters will take examples of real text messages and pretend to be from a bank or credit union to convince a cardholder to give information that can be used for fraudulent purposes. There will always be a request to either click a link or respond with information that can benefit a fraudster.
It is important to NEVER give out your one-time passcode, user name, and/or password.